We work hard to earn your loyalty
Service needs can be entered and/or requested via Heritage’s Customer Portal.
Not a current customer or need help? Our service department can also be reached at 1.800.422.7411
Our 30-year history of success is built on the strength of our exclusive 3 Point Commitment we make to each and every client.
Commitment #1: SERVICE
Worry-free performance for the smooth operation of your organization’s productivity and profitability goals. This is our #1 priority.
Commitment #2: SATISFACTION
Complete satisfaction with Heritage solutions, products, and services. This is our no-excuses guarantee.
Commitment #3: RELIABILITY
Well-earned business loyalty. Our friendly, responsive, and knowledgeable Heritage personnel help you choose the most appropriate and affordable technologies for your company’s growth. This is our long-term relationship goal.
We understand that down time costs money. Our top priority is your organization’s operational up time.
Our technicians our professionally trained and certified. Our running guarantee is that our clients are satisfied no matter the circumstance.
We make sure our customers know they can count on our copier service anytime they have a need.
The Heritage Business Systems Difference
As long as your purchase is covered by our authorized maintenance agreement, Heritage Business Systems guarantees continuous performance. If we cannot repair your machine in your office, we will provide you with a loaner machine until the repairs have been completed or your copier has been replaced by a new machine. We don’t take shortcuts and we won’t abandon our clients. We’re your long term technology partner in Philadelphia!